This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of SpinBoss Casino, operated by Casolinia Group and accessible at spiinboss.org, with respect to the prevention of money laundering, terrorist financing, and other financial crime. SpinBoss holds a licence issued by Anjouan and is committed to full compliance with all applicable regulatory requirements. All players, employees, and third parties associated with spiinboss.org are required to adhere to the standards described below.
Money laundering is the process by which the proceeds of criminal activity are disguised to appear as legitimate funds. Terrorist financing involves the provision or collection of funds intended for use in acts of terrorism. Both represent serious threats to the integrity of financial systems and to society as a whole.
SpinBoss is determined to play no part in either activity. This Policy establishes the framework by which spiinboss.org identifies, assesses, monitors, and reports suspicious activity, and by which the identity of customers is verified before significant financial transactions take place. It applies to all accounts registered on spiinboss.org, across all accepted currencies, payment methods, and product verticals — including the casino, live casino, and sportsbook.
SpinBoss operates under the licence granted by the Anjouan licensing authority. All anti-money laundering and know your customer procedures implemented on spiinboss.org are designed to satisfy the requirements of that licence and to reflect internationally recognised standards, including the recommendations of the Financial Action Task Force (FATF). Where relevant, SpinBoss also takes account of broader best-practice guidance issued by reputable gambling regulators and financial intelligence units worldwide.
This Policy applies to:
KYC procedures allow SpinBoss to confirm the true identity of its customers, understand the nature of their activity on the platform, and assess the risk that any individual customer may pose. Effective KYC is the foundation of our AML framework and is mandatory for all players who wish to make withdrawals or who meet the verification thresholds described below.
When registering an account on spiinboss.org, players are required to provide accurate and complete personal information, including full legal name, date of birth, residential address, email address, and contact telephone number. SpinBoss will verify this information against official documentation before processing withdrawal requests or at any point where regulatory thresholds are reached or risk indicators are identified.
Standard identity documents accepted for verification include:
SpinBoss may request identity verification at any of the following stages, and reserves the right to request documentation at any time during a player's account lifecycle:
In addition to identity verification, SpinBoss may require players to verify the payment methods used on their account. This may include:
Where a player's betting activity or transaction volumes are substantial, or where risk indicators suggest that funds may not be consistent with the player's stated or apparent means, SpinBoss will request evidence of source of funds (how the money used for gambling was obtained) and, where appropriate, source of wealth (how the player accumulated their overall financial standing). Acceptable documentation may include payslips, tax returns, business accounts, inheritance documentation, or sale proceeds. SpinBoss will not process withdrawals until satisfactory evidence has been received and assessed.
Enhanced Due Diligence (EDD) is applied to customers who present a higher risk profile. This includes, but is not limited to:
EDD may involve more detailed documentation, ongoing monitoring at shorter intervals, senior management approval before account continuation, and additional source of funds/wealth evidence.
Where an account is operated by a legal entity, or where there is reason to believe that a player is acting on behalf of a third party, SpinBoss will seek to identify the ultimate beneficial owner(s) of the funds being used. Accounts that cannot be attributed to a clearly identified beneficial owner may be suspended pending further investigation.
KYC is not a one-time process. SpinBoss conducts ongoing monitoring of customer accounts throughout the relationship. This includes reviewing transaction patterns against expected activity, updating customer profiles when material changes occur, and conducting periodic re-verification at intervals appropriate to the customer's risk rating. Players who fail to provide updated documentation within a reasonable timeframe may have withdrawal functionality restricted until compliance is achieved.
If a player fails to provide satisfactory KYC documentation within the timeframe specified by SpinBoss, the following actions may be taken:
Players are reminded that the minimum withdrawal amount at SpinBoss is €10 (or equivalent: 15 CAD / 15 AUD / 20 NZD), and that no withdrawal will be released until all KYC requirements have been satisfied.
SpinBoss applies a risk-based approach to AML compliance. This means that the level of scrutiny applied to any given customer or transaction is proportionate to the assessed risk of money laundering or terrorist financing that it presents. Customers and transactions are assessed at onboarding and continuously thereafter, with risk ratings adjusted in response to changes in behaviour, transaction patterns, or external intelligence.
The following activities are strictly prohibited on spiinboss.org and will result in immediate account suspension, withholding of funds, and reporting to the relevant authorities:
SpinBoss employs automated transaction monitoring tools to detect patterns and behaviours consistent with money laundering risk. The system flags alerts based on criteria including, but not limited to:
SpinBoss accepts eleven cryptocurrency assets across multiple networks. Given the specific risks associated with digital asset transactions, additional controls apply to crypto activity on spiinboss.org:
Where the Compliance Officer or any authorised member of staff forms a suspicion, or has reasonable grounds to suspect, that a player or transaction is connected to money laundering or terrorist financing, SpinBoss is obligated to file a report with the relevant financial intelligence authority as required by the jurisdiction in which it operates. SpinBoss will cooperate fully with any subsequent investigation.
Players are advised that, in accordance with applicable law, SpinBoss is legally prohibited from disclosing to any customer that a suspicious activity report has been made, or that their account is under investigation ("tipping off"). If your account is restricted and you receive no detailed explanation, this may be the reason.
SpinBoss maintains records of all customer identification documents, transaction histories, due diligence assessments, and compliance communications for a minimum period as required by its Anjouan licence and applicable legislation. These records are stored securely and made available to competent authorities upon lawful request.
Casolinia Group appoints a designated Compliance Officer with responsibility for overseeing the implementation and effectiveness of this Policy across spiinboss.org. The Compliance Officer's responsibilities include:
Staff members who become aware of, or suspect, any activity that may constitute money laundering or terrorist financing are required to report this to the Compliance Officer immediately and must not discuss their concerns with the customer concerned.
By registering an account on spiinboss.org, all players agree to:
Failure to comply with these obligations may result in account suspension, withholding of funds, cancellation of bonuses, and reporting to the appropriate authorities.
SpinBoss screens all customers against international sanctions lists maintained by bodies including, but not limited to, the United Nations, the European Union, and the Office of Foreign Assets Control (OFAC). Where a match is identified, the account will be suspended immediately and the matter referred to the Compliance Officer. SpinBoss will not process any transaction that would constitute a violation of applicable sanctions law.
SpinBoss recognises that AML monitoring and responsible gambling controls are complementary. Unusual financial behaviour on a player's account — such as rapidly escalating deposits, patterns inconsistent with a player's stated means, or requests for large withdrawals following short gambling sessions — may indicate both potential money laundering activity and potential problem gambling. Where either or both concerns are identified, SpinBoss will act in a manner that protects both the integrity of the platform and the welfare of the player. Players who wish to set deposit limits, take a time-out, or self-exclude are encouraged to contact our support team via live chat or at [email protected].
SpinBoss's cashier limits and withdrawal processing timelines intersect directly with this Policy. For ease of reference, the relevant limits are set out below.
| Feature | Detail |
|---|---|
| Minimum deposit | €10 / 15 CAD / 15 AUD / 20 NZD |
| Minimum withdrawal | €10 / 15 CAD / 15 AUD / 20 NZD |
| Maximum monthly withdrawal (top VIP tier) | €20,000 |
| E-wallet payout speed | 0–24 hours (subject to KYC clearance) |
| Cryptocurrency payout speed | Fast (subject to KYC clearance) |
| Card payout speed | 3–5 business days (subject to KYC clearance) |
All payout timelines stated above are conditional upon satisfactory completion of KYC verification. SpinBoss reserves the right to extend processing times where additional due diligence is required. Players at higher VIP tiers — particularly those at Sales Rep level and above, who benefit from a dedicated VIP manager and elevated withdrawal limits — will be subject to proportionally thorough ongoing due diligence commensurate with the value of transactions passing through their account.
SpinBoss and Casolinia Group reserve the right to amend, update, or replace this Policy at any time in response to changes in applicable law, regulatory guidance, or internal risk assessments. Material changes will be communicated to registered players via the contact details held on their account or by prominent notice on spiinboss.org. Continued use of the platform following publication of any updated Policy constitutes acceptance of the revised terms.
If you have any questions about this Policy, or if you wish to provide documentation in connection with a verification request, please contact the SpinBoss compliance and support team using the details below:
We aim to respond to all compliance-related enquiries promptly and to handle all documentation submitted for KYC purposes with strict confidentiality in accordance with our Privacy Policy.
